Travel and Covid

Our team member wearing a hat and a backpack.

Sean Lues

Managing Director

” COVID-19 has had a major impact on the travel plans and dreams of millions of people. Our thoughts are with those individuals who have already been affected in one way or another and to those of you unsure about proceeding with upcoming travels.

Every day there are new developments related to this worldwide outbreak and the uncertainty of what’s next is leading many of us to act much more cautiously than usual. While there are still many unknowns about this outbreak, as travel agents it is our duty to relay correct information as it becomes available to us. Given how quickly this situation is developing and fluctuating, there is no one answer we can give.

This current outbreak is concerning, but the world is far too beautiful to be left unexplored and life is meant to be spent experienced and enjoyed. There is no reason to stop travelling – you still deserve it. If you’ve planned to go to a destination but feel you can’t, think about what it was about that destination that made you choose it. Was it a great cultural immersion, the wildlife, adventure or a place to relax and unwind? A great consultant can help you discover a similar experience in a new destination – if you have to, cancel the destination, not the holiday. Or just delay your plans a bit.

If you’ve got plans, you’ve made bookings and you’re concerned about global travel uncertainty, make decisions based on the timeline, not the headline. We are working with our clients on aligning decision-making to the relevant terms and conditions – if you don’t need to decide now, why make a decision that could see you missing out on a trip you had planned?

It’s in times of crisis that the value of travel consultants comes to the fore. They can collaborate and help guide you through this exceptionally complex travel landscape where facts are getting mixed in with lots of misinformation. It is worth asking us before you ditch your precious plans.​

BUT, we have done so well in Australia with the control of the spread of the virus and apart from now being able to travel within our respective states, a travel bubble is set to opening soon and travel may be allowed between Australia, New Zealand and possibly some of the south east Asian countries, including Japan. Sign up on the form at the bottom of the page to find out as and when we start offering travel to these areas.​

Look at our Australia page to see great deals to travel locally, or give us a call to find out about others, as there are always fantastic offers coming across our desks.​

I believe that it is important to not let fear dictate our lives, but our top priority is – and always will be – the safety of our travellers. I am choosing to remain optimistic about the future and encourage you to do the same.

Thank you for being such great travellers, supporters and friends and being patient with our industry as we navigate through this. There are a few people who seem to believe we are responsible for the outbreak, or should shoulder the expenses that have been incurred, but for most, we sincerely appreciate the understanding and kind words of encouragement as we work to sort out all your affected travel plans.​

We are always available for any questions or to simply talk through your concerns.”

For Australians outside of Australia

Providing Australians with the latest information and advice for safe travel overseas – log on to the Australian Government’s Smartraveller website for their latest information on destinations, travel advice and travel tips.

For information about travelling within Australia

We encourage all travellers visiting Australia to seek the most up-to-date information for their planned itinerary prior to departure, and remain informed about changing conditions while in Australia.

World Health Organisation

WHO is working 24/7 to analyse data, provide advice, coordinate with partners, help countries prepare, increase supplies and manage expert networks.

Australian Government Department of Health

The Australian Government Department of Health are monitoring the outbreak of coronavirus (COVID-19) and keep their website updated with the latest medical advice and official reports.